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Shipping policy

At Mom’s Rack, we pay great importance to quick dispatch, safe and on-time delivery of all our orders. At Mom’s Rack we ensure that we use the best courier services for all our orders worldwide.

Please note:

During festivals, adverse weather conditions or political crises, your delivery may be delayed due to dependence on courier companies. We do the best we can to deliver your products to you on time. Any delay in that is unintentional, and thank you for your patience.

 Shipping within India is free. 

For all orders from countries outside India, we charge as per weight, Please see the exact shipping cost during checkout.

~As the recipient, you are liable for all the import duties , custom and local sales                        taxes levied by the country we are shipping to; payment of these is necessary to    release your order from customs on arrival.

~Our delivery partners are authorised to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.

For multiple orders, during dispatch, if all items are shipped together courier charges would apply only once, as per weight, If dispatches of items are separate, courier charges would apply as per no. of shipments.

To ensure safe delivery of package we double pack each item before final packaging.

All ready products would be shipped within 10-12 working days of order and payment confirmation. For all others order will be shipped within 15-20 working days of order and payment confirmation or as mentioned to you during the time you place your order. There may be a delay in shipping your order based on the customizations that you have instructed or due to force-majeure.

All made to order/customized products will be dispatched as discussed and finalized with the customer.

To help us deliver your order in time, please ensure that you submit the shipping address in detail with pin/zip code and other necessary contact information. Mom’s Rack will be not responsible for delivery failure or extra charges applied by courier company in case of an incorrect delivery address. Mom’s Rack would not bear any losses due to loss of package in case of wrong shipping address submitted by the customer.

Once you place your order you will receive a confirmation email. Once the order is dispatched you will receive an email with a tracking number which can be used to track your order on the shipping agent’s site.

Delivery time : 

10-12 working days (for a quicker response email us at Info@momsrack.com)

MAILING HOURS:

Your orders will only be processed and packed during the operation hours. Our mailing team operates from 10.30am to 6.30pm, Monday - Friday (exclusive of Public Holidays)